Privacy Policy

At Holistic Health Center of Savannah, we are committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you interact with our website, complete forms, schedule appointments, or use our healthcare services.

By using our website or submitting your information, you agree to the practices described in this policy.

1. Information We Collect

When you interact with our clinic, website, or services, we may collect several types of information.

Personal Identification Information

This may include:

  • Full name

  • Email address

  • Phone number (including mobile numbers)

  • Mailing address

  • Date of birth

Health & Medical Information

To provide safe and effective care, we may collect health-related information including:

  • Medical history

  • Current medications or supplements

  • Symptoms and health concerns

  • Weight loss goals and lifestyle information

  • Lab results or diagnostic information

  • Other information relevant to chiropractic, functional medicine, and weight loss services

Payment & Billing Information

For processing transactions, we may collect:

  • Credit or debit card information

  • Billing address

  • Payment history and transaction records processed through secure systems

Communication Preferences

We may collect your preferences for how you wish to be contacted, including:

  • Email communications

  • Phone calls

  • SMS/text messaging consent status

    Information You Voluntarily Provide

    We may also collect information you choose to provide through:

    • Online consultation forms

    • Appointment request forms

    • Weight loss program inquiries

    • Surveys or questionnaires

    • Direct communications with our team

    2. How We Use Your Information

    The information we collect allows us to provide high-quality healthcare services and improve your experience. Your information may be used for the following purposes:

    • Providing chiropractic, functional health, and weight loss services

    • Evaluating eligibility for weight loss programs or treatment plans

    • Scheduling appointments and sending confirmations or reminders

    • Processing billing and payments

    • Communicating with you about your care or treatment plan

    • Sending follow-up communications related to your health services

    • Providing educational content related to wellness, nutrition, and weight management

    • Improving our website functionality and user experience

    • Monitoring website performance and analytics

    • Complying with legal and healthcare regulatory requirements, including HIPAA

    • Protecting the safety and security of patients, staff, and clinic operations

    3. Information Sharing

    Holistic Health Center of Savannah does not sell, rent, or trade your personal information.

    We may share limited information with trusted third-party providers who assist us in operating our clinic, including:

    • Payment processors

    • Secure patient management systems

    • Website hosting providers

    • Communication platforms for appointment reminders or patient communication

    These providers are required to maintain strict confidentiality and use the information only for services related to our clinic operations.

    Mobile Information Protection

    We will never sell, rent, or share your mobile phone number or SMS messaging information with third parties or affiliates for marketing purposes. Any information collected through our messaging systems is used only for communications related to our services.

    4. Data Security

    We take the security of your personal and health information very seriously. Our clinic implements industry-standard safeguards, including:

    • SSL/TLS encryption for data transmitted through our website

    • Secure storage systems with restricted access

    • Access to patient information limited to authorized personnel only

    • Routine review of data security and storage procedures

    • HIPAA-compliant handling of Protected Health Information (PHI)

    While we work to protect your information using strong security measures, no electronic system can guarantee absolute security.

    5. HIPAA Compliance

    Holistic Health Center of Savannah follows the requirements of the Health Insurance Portability and Accountability Act (HIPAA) to protect patient information.

    All Protected Health Information (PHI) is handled according to HIPAA regulations and only used or disclosed as permitted by law.

    6. Your Privacy Rights

    You have several rights regarding your personal information.

    Access

    You may request a copy of the personal information or records we maintain about you.

    Correction

    You may request corrections to inaccurate or incomplete information.

    Deletion

    You may request deletion of certain personal information, subject to applicable legal and medical record retention requirements.

    Data Portability

    You may request copies of your health records in a commonly used electronic format.

    Withdraw Consent

    You may withdraw consent for certain data processing activities at any time.

    To exercise these rights, please contact our office using the contact information listed below.

    7. SMS / Text Messaging Policy

    If you provide your mobile phone number through our website or forms, you may receive automated text messages from Holistic Health Center of Savannah related to our services.

    These messages may include:

    • Appointment confirmations

    • Appointment reminders

    • Follow-up communications

    • Weight loss program updates

    • Health and wellness information related to our services

    8. Contact Us

    If you have any questions about this Privacy Policy or how your information is handled, please contact us:

    Holistic Health Center of Savannah
    100 Commercial Ct, Ste B Savannah, Georgia 31406
    Phone: (912) 355-3185
    Email: hhcofsavannah@gmail.com