Frequently Asked Questions

  • What makes us different is that your program is overseen by a licensed physician. You’re not just buying medication. You’re receiving medical care.

  • Everything is overseen by licensed medical professionals, and medications are sourced from a compounded pharmacy. The process follows strict safety standards.

  • If you ever notice something unexpected, we will get the information over to the medical care team and provider. They’ll review it and make any adjustments needed.

  • Results vary for each individual, and all recommendations are made by the medical team based on your unique profile.

  • The prescribing physician will determine which options are appropriate for you after reviewing your intake and goals.

  • Every client’s experience is unique, and protocols are set by the provider as part of your care plan.

  • Everyone’s timeline is different. The provider protocol is determined for safety and efficacy and is unique to every patient.

  • Yes — your health information is completely confidential and stored in a secure, HIPAA-compliant system.

  • If your provider doesn’t approve it right now, it just means they want to keep things safe. They’ll let you know why and suggest next steps.